terms & conditions

Condition of Booking

All accommodation offered is subject to availability and upon the receipt of full details requested by us for the booking. The tariffs applicable will be as stated at the time of booking as these may vary according to season.

The management reserves the right to amend, curtail or terminate any contract should the details of the credit card provided, at the time of reserving the accommodation, be incorrect, invalid or do not belong to the person stated or if the contact details provided are incorrect or unobtainable.

The management reserves the right to amend, curtail or terminate any contract should the conduct of any person who is part to the contract cause any detriment to the well being or comfort of other guests.

The management cannot accept responsibility for loss or damage to the cars whilst outside the premises or of any of the guests' property in the rooms unless it is handed in for safe custody.

Guests are required to kindly vacate their room by 12.00 pm, at the latest, on the noon of departure.

In order to confirm reservation we require a contact phone number preferably your mobile number, your full credit card details and your estimated time of arrival. We do not debit your card unless you fail to arrive within the terms of our policy. We do, however, reserve the right to pre-authorize your payment.

There is a 24 hour cancellation policy. If there is a failure to arrive on the day of arrival by 9.00 pm and we reserve the right to charge one nights accommodation in lieu. All reservations must be secured by credit card details. There is a 48 hours cancellation policy once in house.

Accounts can only be settled with Cash Payments and/or debit cards. Payments by company cheque or on account are only acceptable if agreed in advance with the management. The full amounts due must be settled before departure unless alternative arrangements had been agreed upon at the time of booking and we have a written confirmation on this.